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Data Management

Liquid Ledger

Simplify rural water and municipal billing with Liquid Ledger, a utility billing platform for automated billing, meter management, customer self-service, payments, delinquency tracking, and reporting.

Why Direct

Purpose-Built for Water Utilities

Many billing platforms create unnecessary steps for small utility teams. Liquid Ledger is built around rural water and municipal workflows, giving lean administrative teams one place to manage billing, customer access, account information, delinquency tracking, reporting, and day-to-day billing needs.

Utility worker reviewing operational information on a tablet at a water treatment facility

Our Capabilities

Connected Tools for Utility Teams

From meter reads and automated billing through customer self-service, delinquency workflows, reporting, and AMI connectivity, Liquid Ledger gives small utility teams one connected place to manage the billing cycle.

Automated Billing and Meter Management

Generate usage-based bills while keeping customer, meter, and account information organized within the same utility billing system. Automated calculations and connected workflows reduce manual steps, repetitive re-entry, and common billing errors throughout each billing cycle.

Customer Self-Service and Online Payments

Give customers a portal to view bills, make online payments, manage account information, and handle common needs without calling the office. Customer self-service gives residents easier, more convenient access while reducing routine administrative work for small utility teams.

Delinquency Tracking and Audit-Ready Records

Track delinquent accounts with automated reminders, account status information, collection workflows, and complete billing history. Organized digital records create a more accessible audit trail and help teams stay prepared when historical or regulatory information is needed.

AMI, Reporting, and Water System Insights

Connect compatible AMI information with meter and billing workflows while using automated reports and KPI dashboards to understand system activity. Available usage information can also help teams identify potential leaks and improve visibility into non-revenue water.

Billing Operations

Simplify the Monthly Billing Cycle

A connected billing platform gives small utility teams a clearer way to manage meter information, accounts, payments, reporting, and customer needs without relying on disconnected tools or repetitive manual work.

Reduce Manual Billing Work

Automated calculations, connected meter information, and billing workflows reduce repetitive entry and help teams spend less time preparing each billing cycle.

Give Customers More Control

Online account access and payments let customers handle common billing needs without requiring staff assistance for every request.

Get Help From Real People

Get knowledgeable support when billing questions or system issues come up, helping your team keep day-to-day billing work moving.

Municipal water tower representing water utility billing, meter management, and customer account services

Built for Rural Water & Municipalities

Automated Billing
Customer Self-Service
Delinquency Tracking
Audit-Ready Records
Built for Small Teams
Strong ROI Potential
Responsive Support

Connect With Direct

Ready to Modernize Utility Billing?

See how Liquid Ledger can support automated billing, meter management, customer self-service, delinquency tracking, AMI connectivity, reporting, and day-to-day utility workflows.

Contact Our Team

(866) 583-3377

Direct Companies

3405 N Louise Ave, Sioux Falls, SD 57107

Email Our Team

info@directcompanies.com

Tell Us About Your Utility

Ready to Move Forward

Make Billing Easier to Manage

If outdated software or manual billing creates extra work, Liquid Ledger gives rural water and municipal teams a modern platform for billing, meters, reporting, and support.

Operational Data Assessment

Use our free 20-point operational data assessment to uncover disconnected systems, manual reporting, visibility gaps, and opportunities to improve your operation.

Instant access after submission.

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Use our free 20-point cybersecurity assessment to uncover security gaps, overlooked risks, and areas where stronger protection is needed.

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Is Your Control System a Downtime Risk

Use the free 10-point checklist to uncover reliability gaps, aging components, documentation issues, and modernization risks before they lead to unexpected downtime.

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Get the Operational Technology Assessment

Evaluate 20 areas across systems, infrastructure, data, security, and support to identify gaps and opportunities to improve.

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Get the Panel Project Readiness Guide

Plan your control panel project with fewer surprises. Get the free guide to organize key requirements and prepare for fabrication with confidence.

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